How to Design a Modern Visual Information System for a Public Office?

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How do you design a modern visual information system for a public office? Which AV solutions should you choose to ensure readability, durability and ease of use?

These questions are answered by our project for the Gdynia City Hall, where EDBAK implemented a comprehensive system supporting everyday resident service.

How Does a Visual Information System Work in a Public Office?

A modern visual information system is more than just a screen displaying a message. It is a coherent set of solutions that:

  • guides users through the space,
  • supports the queue management system,
  • reduces service time,
  • improves information readability.

In the Gdynia project, the key goal was to create a system that would be intuitive for both residents and city hall employees.

What Elements Should a Visual Information System Include?

Based on this project, several key components can be identified:

1. Entrance Information System

The first point of contact with the space — clear, visible and immediately understandable.

2. Information Kiosk

A dedicated solution designed by EDBAK, combining an information function with the aesthetics of the interior.

3. Queue Management Displays

Placed in key locations, they support traffic organisation and communication with users.

4. Mounting Structures

Individually designed by EDBAK — ensuring safety, stability and a perfect fit with the interior.

How to Ensure Screen Readability in Public Spaces?

This is one of the most frequently asked questions.

In projects such as Gdynia City Hall, the key factors are:

  • appropriate screen brightness,
  • proper display placement,
  • reduced reflections and good visibility from different angles.

As a result, messages remain clear in various conditions — even in strong lighting.

Why Choose Project-Specific Solutions?

Users often search for ready-made products. In practice, however, public spaces require tailor-made solutions.

In this project, EDBAK:

  • designed dedicated structures,
  • adapted the system to the interior architecture,
  • ensured visual consistency across the entire installation.

This approach makes it possible to achieve a result that standard solutions cannot provide.

EDBAK – Comprehensive AV Systems for Public Spaces

The Gdynia project reflects EDBAK’s approach to AV projects:

  • needs analysis,
  • space-specific design,
  • production and implementation,
  • full system integration.

We create solutions that not only work, but above all solve real user problems.